xRM User Group

This months user group will be held on Wednesday the 16th of March 2011, to coincide with the release of Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM Online.

Brett Yorgey from JayThom will be presenting, who will dive into all things CRM and how it best suits your needs.
The user group will consist of information and demos about the new user interface architecture, marketing, sales and customer services possibilities.

Microsoft
Level 5, 4 Freshwater Place
Southbank VIC 3006
Starts: Wednesday March 16th 2011 5:30pm – 7pm – Free Pizza and Drinks and then we dive in.

Please click here to register

JayThom are continuing their Victorian xRM User Group series for Microsoft Dynamics on Wednesday 3nd February and will be held at the Microsoft Office. Please join us for an informative awareness session on the Miller Heiman sales processes.
Miller Heiman brings precision to the art of selling. Our simple, powerful processes and tools help drive performance. Miller Heiman has been defining and documenting successful selling for more than 30 years. During this session, Brett Bosner from Miller Heiman will present.
This session will be followed by a look into TKDialogs solution and Dynamics CRM. The guest speaker for this session will be Brent Howard

Please join us for an informative awareness session on the Sure Step implementation methodology for Microsoft Dynamics engagements. Sure Step is a comprehensive customer engagement  methodology for Microsoft Dynamics solutions, which provides ALL Microsoft Dynamics partners with a standard approach and collection of tools, templates, and best practices to use from sales through delivery – and beyond. During this session, Cally Bauman from Microsoft will present on the following topics:

• Introduction to Microsoft Dynamics Sure Step
• What Sure Step means to you and our customers
• Demonstration introducing Sure Step 2010, and how to sell, implement and optimize with Sure Step
• Overview of what’s new in Sure Step 2010 – including CRM/xRM-specific enhancements
• Sure Step continued direction and roadmap
• Partner Adoption and alignment with new MPN Partner Requirements
• Call to Action
• Q&A

Key Objective:

Preview of latest product and program updates and alignment on the FY10/11 engagement model

Key Takeaways:

• What exactly is Sure Step and how does Microsoft expect our partners to use it
• Learn how we drive awareness and adoption of Sure Step – and how you can help – proactively and reactively
• Learn how to accelerate the sales cycles and improve implementation quality with the Sure Step

Understand the Sure Step Statement of direction and preview to the next release (2010)