Due to the Australia Partner Conference we will be moving the September xRM User Group for Microsoft Dynamics meeting from the 1st of September to Wednesday 8th of September. The night will still be held at the Microsoft Melbourne Office.
Chris Plumridge from CyTrack will discuss how they have had a long history in contact centre solutions developed on the Microsoft platform that enabled Microsoft Dynamics partners to engage in partnership to deliver business solutions with Telephony channel specialists. By combining the power of Microsoft Dynamics CRM integrated with your Telephony platforms you can offer market leading solutions for customer interaction.
This will be followed by Sean Edmunds from Experian, who will discuss different ways of compiling comprehensive business and consumer data and analysing this information in meaningful ways so that businesses can make better decisions and perform more profitably.
There will also be some discussion around the upcoming public beta release of Microsoft Dynamics CRM 2011 and Tech Ed 2010.
Microsoft
Level 5, 4 Freshwater Place
Southbank VIC 3006
Starts: 5:30pm – Pizza and Drinks first and then we dive in.
Sign up Here to Register
Due to our involvement in the World Wide Partner conference this month we will be postponing the Victorian xRM User Group series for the month of July.
This will be done with the expectation of continuing these sessions in August, with a huge session dedicated to WPC and the effects on CRM.
Please stay tuned for more details about this upcoming session on August 2nd
Hi Everyone,
Tech Ed Australia 2010 is fast approaching and submissions for content closes June 12.
If you have something you would like to submit check out the Tech Ed Australia 2010 Call for Topics tool
Here are some of the tools that I use and find them to be a must have in keeping myself sain. I’m sure there are a few that I have missed so if you have any others that you can’t live without let me know.
Microsoft Dynamics CRM 4.0 Documentation GeneratorThis Documentation Generator is a great add-in to Excel. It makes light work of customisation reporting.
Plugin Registration Tool
Stunnware Tools for Microsoft Dynamics CRM 4.0 is one of my favourite tools. The Fetch XML query builder is fantastic.
Microsoft CRM JavaScript Intellisense Generator
Microsoft CRM User Access Rights Checker This is such a good idea. Saves a lot of time when trying to troubleshoot access problems.
Assembly Recovery for Microsoft Dynamics CRM
CRM JavaScript Export This tool will create a file for each custom event found in the CRM deployment.
Configuration Data Utility
Customizations Comparison Utility
The next User Group will be held on Thursday the 3rd of June 2010.
In this month’s session we will be covering some of the new features and changes to the Microsoft Dynamics CRM SDK 4.0.12 and integrating CRM to Azure.
We will be focusing mostly on the “Advanced Developer Extensions for Microsoft Dynamics CRM 4.0″ and how this can help improve seamless integration to your application.
As always we will be kicking off around 5:30pm with pizzas and soft drinks ready to dive in at 6.
The sessions will be presented by Brent Howard and David Burela
Please RSVP at http://xrmazure.eventbrite.com
xRM Chalk & Talk
Live Problem Solving to help you gain the most out of your xRM solution
This months xRM User Group for Microsoft Dynamics is on Wednesday 5th May and will be held at the Melbourne Microsoft Office. Bring a problem or CRM related topic for discussion along & the team at JayThom will build a solution for you during.
See how other users of Microsoft CRM are using their solution, and learn how you can gain the most out of your solution. This will also be a great opportunity to gain some knowledge and enhance your CRM solution, with the JayThom team providing tips and insider information.
Microsoft
Level 5, 4 Freshwater Place
Southbank VIC 3006
Starts: 5:30pm – Pizza and Drinks first and then we dive in.
Please RSVP at http://xrmchalktalk.eventbrite.com/
Hi Everyone,
This months xRM user group will be held on the 3rd of March at Microsoft Level 5, 4 Freshwater Place, Southbank VIC 3006.
As usual it starts: 5:30pm – Pizza and Drinks first and then we get in to it.
This month we are looking at Investing your existing .NET skill in Microsoft Dynamics CRM
At the moment, there is a huge demand in the Microsoft CRM market and unfortunately followed by a shortage of skills around Microsoft CRM.
In this upcoming session, Dimaz Pramudya will demonstrate on how you can leverage your existing .NET skill to build an awesome solution in Dynamics CRM. The session will cover all the CRM Customization and Integration points such as Plugins, Workflows, Javascript, Custom Pages. All written purely in .NET.
Please RSVP at http://www.eventbrite.com/event/580067999
JayThom are continuing their Victorian xRM User Group series for Microsoft Dynamics on Wednesday 3nd February and will be held at the Microsoft Office. Please join us for an informative awareness session on the Miller Heiman sales processes.
Miller Heiman brings precision to the art of selling. Our simple, powerful processes and tools help drive performance. Miller Heiman has been defining and documenting successful selling for more than 30 years. During this session, Brett Bosner from Miller Heiman will present.
This session will be followed by a look into TKDialogs solution and Dynamics CRM. The guest speaker for this session will be Brent Howard
Please join us for an informative awareness session on the Sure Step implementation methodology for Microsoft Dynamics engagements. Sure Step is a comprehensive customer engagement methodology for Microsoft Dynamics solutions, which provides ALL Microsoft Dynamics partners with a standard approach and collection of tools, templates, and best practices to use from sales through delivery – and beyond. During this session, Cally Bauman from Microsoft will present on the following topics:
- Introduction to Microsoft Dynamics Sure Step
- What Sure Step means to you and our customers
- Demonstration introducing Sure Step 2010, and how to sell, implement and optimize with Sure Step
- Overview of what’s new in Sure Step 2010 – including CRM/xRM-specific enhancements
- Sure Step continued direction and roadmap
- Partner Adoption and alignment with new MPN Partner Requirements
- Call to Action
- Q&A
Key Objective:
Preview of latest product and program updates and alignment on the FY10/11 engagement model
Key Takeaways:
- What exactly is Sure Step and how does Microsoft expect our partners to use it
- Learn how we drive awareness and adoption of Sure Step – and how you can help – proactively and reactively
- Learn how to accelerate the sales cycles and improve implementation quality with the Sure Step
Understand the Sure Step Statement of direction and preview to the next release (2010)
Wednesday, 4 November 2009.
Microsoft Theatre, Level 5, 4 Freshwater Place, Southbank
This week Dimaz Pramudya from JayThom will run through some of the awesomeness of Silverlight 3 technology and show how you can bring the RIA concept to the XRM. Everyone is invited. This is a free event. Please RSVP online at http://xrmug.eventbrite.com/